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Cancellation Policy

wedjio.com, including wedjio Vendor and wedjio Bridal App on Google Play Store and Apple App Store, believes in assisting its clients whenever possible and therefore has a flexible cancellation policy. Under this policy:
1. Cancellations will only be considered if submitted within 24 hours of placing an order for membership. Cancellation and refund of fees or charges will be subject to the Company's Refund Policy, as communicated and updated from time to time.
2. No cancellations are accepted for services involving voucher usage acquired by the wedjio.com marketing team on special discounts and offers during events or festivals. These are limited-time offers, and cancellation requests cannot be processed.

Refund Policy

When you purchase our services, they are covered by our 72-hour money-back policy. If you wish to cancel your booking for any reason, we will issue a full refund, subject to deductions for legal documents or services provided. To request a refund under this policy, you must contact us within the initial 72 hours of your payment by sending an email to wedjio@gmail.com. We will process your refund promptly, typically within 5-7 working days, except on bank holidays, when refunds will be processed on working days.
Refunds will be processed through the same mode of payment used for the transaction.